Sales and Marketing Support Services
Acquisition and retention are critical elements of the customer journey. GMS connect understands each step of the process and delivers satisfied customers and high loyalty through outstanding issue resolution, complaint free interactions and service excellence.
Key Offerings
- Lead Generation
- Member Acquisition – inbound and outbound
- Appointment Scheduling
- Cross selling and Upselling
- Customer Win-back and Surveys
Industries We Serve
Finance
GMS Connect understands that your success depends on our ability to deliver excellence in every customer interaction. Our team’s unparalleled results are a product of our skilled associates.
Healthcare
For 30 years, GMS Connect has been a trusted partner that can fully support your Medicare, Medicaid, ACA and commercial lines of business customer experience needs.
Insurance
GMS Connect’s team is the premier partner to handle a quickly changing business environment and robust enough to navigate often-complex data streams.
Association Services
Our agents are trained in the art of customer engagement and use conversational techniques to encourage dialog with your association members.