Association Services
About Our Association Services
Our agents are trained in the art of customer engagement and use conversational techniques to encourage dialog with your association members. We use persuasive and empathetic conversations to support your customer service programs and solve issues or challenges that your customers might encounter. We cater to your Association and your goals, acting as a virtual representative of your organization.
Key Offerings
- Post-acquisition cross selling and upselling
- Member retention
- Member support
- Account and case management
- Licensing and credentialing
Industries We Serve
Finance
GMS Connect understands that your success depends on our ability to deliver excellence in every customer interaction. Our team’s unparalleled results are a product of our skilled associates.
Healthcare
For 30 years, GMS Connect has been a trusted partner that can fully support your Medicare, Medicaid, ACA and commercial lines of business customer experience needs.
Insurance
GMS Connect’s team is the premier partner to handle a quickly changing business environment and robust enough to navigate often-complex data streams.
Association Services
Our agents are trained in the art of customer engagement and use conversational techniques to encourage dialog with your association members.