Member Experience Solutions
Each GMS Connect team representative understands that every interaction is critical in the member journey. You can trust our team and put your members in our care with the confidence that we will represent your brand and provide a seamless member experience.
Key Offerings
- Member Acquisition
- Bilingual Member Care
- Customer Service
- Account Management
- Member Retention
- Technical Support
Industries We Serve
Finance
GMS Connect understands that your success depends on our ability to deliver excellence in every customer interaction. Our team’s unparalleled results are a product of our skilled associates.
Healthcare
For 30 years, GMS Connect has been a trusted partner that can fully support your Medicare, Medicaid, ACA and commercial lines of business customer experience needs.
Insurance
GMS Connect’s team is the premier partner to handle a quickly changing business environment and robust enough to navigate often-complex data streams.
Association Services
Our agents are trained in the art of customer engagement and use conversational techniques to encourage dialog with your association members.