Customer Experience Solutions

Business support services for a wide range of industries

About GMS Connect

Since 1989, the GMS Connect team has been an industry leader providing comprehensive customer experience solutions. Each customer contact is a potential opportunity to create a positive experience in the customer journey. GMS Connect is a partner that is totally focused on the success of our clients.

Our Mission

Every client should have the ability to deliver excellent customer experience in every interaction in order to build brand loyalty and improve customer satisfaction.


GMS will deliver exceptional value to our clients through innovation, continuous collaboration, and unparalleled quality in their customer interactions.

Member Outreach


Lead Generation

Member Retention

Records Retrieval

Customer Support

Appoinment Setting

HEDIS Compliance

Ready to see how we can help your business deliver outstanding customer experience?

Start A Conversation


Fort Lauderdale Executive Airport Center
1835 S. Perimeter Road, Suite 110
Fort Lauderdale, Florida 33309